Subject

Cannot access NAS Drives

Cannot access network attached storage

Error accessing NAS

\\Share\Folder is not accessible

Error code: 0X80070035 The network path was not found

Hi all,

I fixed a stubborn networking issue and hopefully someone else can benefit from all the frustration I have experienced over the last few days.

Some background. This was a workgroup network not a domain client/server.  Also, Windows HomeGroup wizards were not used - just accounts and passwords.  I have five NAS boxes for storage and backup. These NAS boxes use CIFS or SMB file systems. IP address are assigned through DHCP. It is a very simple yet secure workgroup net. Everything was OK then it hit the fan.

I installed a new router after the old one failed. I powered down the entire network, cabled up and configured the new router. On my old Vista notebook PC all five NAS devices were OK. In Vista, Windows Explorer, I could access all the folders and files on all the NAS boxes.

However on all the other systems, Windows 7 or Windows 8, I would get errors. In Windows Explorer I could see "\\MyNAS\Share\" but cannot navigate to it. 

I would get an error:

"\\MyNAS\Share\ is not accessible. You might not have permission to use this network resource. The specified network name is no longer available."

Or

"Error code: 0x80070035 The network path was not found"

Another symptom of the error: I could not access the NAS admin pages through Internet Explorer on the Win 7 or 8 systems.

I spent days trying all the fixes proposed in ALL the online search results, including many and various registry hacks, security policy changes, Windows Credential Manager changes, anti-virus and firewall removal, clearing and reregistering DHCP and DNS caches, Router and NAS reconfiguration and permissions, updating drivers and firmware, various command line tools such as ipconfig, netsh, hosts file modifications, reinstalling the TCP-IP stack, etc., etc. and ad-nauseam.

The most popular suggestion by far was Network security: LAN Manager authentication level - change the authentication level to Send LM & NTLM - use NTLMv2 session security if negotiated (or the corresponding Registry Hack).

None of it worked.  After much trial and error, finally, the only thing that worked for my situation:

1) Network and Sharing Center - Change Advanced Sharing Settings

Turn everything to OFF on all profiles and options - Save changes and close

Then

2) Device Manager - Network Adapters - Uninstall Ethernet and Wireless adapters - Action, Scan for Hardware Changes to reinstall these devices and close Device Manger.

Then

3) Network and Sharing Center - Change Advanced Sharing Settings - Turn everything to ON for all profiles and options - Save changes and close.

NAS shares now work properly and I can access the NAS admin configuration pages.

Now you can restrict some access by setting some of the Advanced sharing settings.

So simple and easy after all...

Good

Thanks for your sharing.

Excellent, similar issues and steps taken to remediate, but this worked.  Thank you for sharing!

I have exactly the same symptoms but what has been suggested here didn't work for me so any other suggestions appreciated as going insane;

Had a Vista laptop, set up home network using my broadband wireless router and added a Western Digital My Book Live Duo NAS (4TB), installed everything and loaded content on to NAS and all working good... had to replace laptop due to failure, and so got a nice shiny Windows 8.

On setting it up etc my WD MBLD NAS was recognised and installed and I can see the NAS referenced under my Computer group as a media share and can (using explorer) access folders on the NAS but I cannot add/update/delete etc as it's just as a media share.

I can also see the NAS referenced under Networks but if I try to access it I get the same Cannot access network attached storage / Error code: 0X80070035 The network path was not found messages.

Support from WD has failed to resolve, and I can access the NAS via other methods to play media etc so the NAS appears to be working correctly and WD have advised this must be a Windows issue... although my old laptop no longer perfect, it still partly functions and I can still access the NAS using it through the same network, running Vista so this also tends to suggest a specific OS issue or some other setting issue on my new laptop and no fault with the NAS itself?

It is the same whether accessing wireless or Ethernet and I have tried everything that has been suggested by various forums so am now going insane with this... personally, although I am a no expert, I am wondering if this could be anything to do with Workgroup vs Homegroup - when setting it up originally I had Vista and so set workgroup across the router, NAS and Laptop accordingly which I have also done on my new laptop, but my new laptop also has Homegroup and I'm not entirely sure what the difference is and if there could be a conflict of some sort etc?

I'm desperate and happy to provide any further information or config settings etc to anyone who may be able to help???

Hi networksareamystery

I am having the exact same issue you are with your NAS drive and windows 8. I just upgraded to a new computer last week.

Old computer can see my NAS, new computer can ping it, and access the media through a media share. But I can't actually access the drive.

Did you ever solve your problem? if so how? I have scoured the internet and none of the suggestions are working for me.

Thanks

Yes I did finally through trial and error, find a fix as I mention in my longish post in this thread.

I did disable Windows managing the network through the Homegroup module. This can be found in other threads.

Then:
1) Network and Sharing Center - Change Advanced Sharing Settings
Turn everything to OFF on all profiles and options - Save changes and close

Then
2) Device Manager - Network Adapters - Uninstall Ethernet and Wireless adapters - Action, Scan for Hardware Changes to reinstall these devices and close Device Manger.

Then
3) Network and Sharing Center - Change Advanced Sharing Settings - Turn everything to ON for all profiles and options - Save changes and close.

NAS shares now work properly and I can access the NAS admin configuration pages.

Good Luck! And let us know if you find a solution.

Michael Downs

Michael,

It worked not on my computer. The strange is that my Windows 7 laptop is ok but both Windows have the 0x80070035 error.

Marten

Hi,

Many thanks for your posting on this nas drive issue, was helpful in directing me towards the underlying problem. I ran an unnamed auto-tune software on my Windows 8.1 laptop to try to improve performance, after which I could no longer connect to my WD NAS Drive. Googled to your posting on this page and started to follow your instructions.

But before turning-off everything in the "Network and Sharing Centre" -> "Change advanced sharing settings", I noticed under the "Private (current profile)" -> "HomeGroup connections" section was set to "Allow Windows to manage homegroup connections (recommended)" which didn't look right. Changed this to the second option of "Use user accounts and passwords to connect to other computers", then logged-out and back in which appeared to have fixed the problem.

Worth giving this a try first, before the more involved steps outlined above.

• Edited by sarfrazulhaque Tuesday, December 24, 2013 3:27 AM Improved instruction highlighting.

Hi,

Many thanks for your posting on this nas drive issue, was helpful in directing me towards the underlying problem. I ran an unnamed auto-tune software on my Windows 8.1 laptop to try to improve performance, after which I could no longer connect to my WD NAS Drive. Googled to your posting on this page and started to follow your instructions.

But before turning-off everything in the "Network and Sharing Centre" -> "Change advanced sharing settings", I noticed under the "Private (current profile)" -> "HomeGroup connections" section was set to "Allow Windows to manage homegroup connections (recommended)" which didn't look right. Changed this to the second option of "Use user accounts and passwords to connect to other computers", then logged-out and back in which appeared to have fixed the problem.

Worth giving this a try first, before the more involved steps outlined above.

• Edited by sarfrazulhaque Tuesday, December 24, 2013 3:27 AM Improved instruction highlighting.

Hi,

Many thanks for your posting on this nas drive issue, was helpful in directing me towards the underlying problem. I ran an unnamed auto-tune software on my Windows 8.1 laptop to try to improve performance, after which I could no longer connect to my WD NAS Drive. Googled to your posting on this page and started to follow your instructions.

But before turning-off everything in the "Network and Sharing Centre" -> "Change advanced sharing settings", I noticed under the "Private (current profile)" -> "HomeGroup connections" section was set to "Allow Windows to manage homegroup connections (recommended)" which didn't look right. Changed this to the second option of "Use user accounts and passwords to connect to other computers", then logged-out and back in which appeared to have fixed the problem.

Worth giving this a try first, before the more involved steps outlined above.

• Edited by sarfrazulhaque Tuesday, December 24, 2013 3:27 AM Improved instruction highlighting.

Hi,

Many thanks for your posting on this nas drive issue, was helpful in directing me towards the underlying problem. I ran an unnamed auto-tune software on my Windows 8.1 laptop to try to improve performance, after which I could no longer connect to my WD NAS Drive. Googled to your posting on this page and started to follow your instructions.

But before turning-off everything in the "Network and Sharing Centre" -> "Change advanced sharing settings", I noticed under the "Private (current profile)" -> "HomeGroup connections" section was set to "Allow Windows to manage homegroup connections (recommended)" which didn't look right. Changed this to the second option of "Use user accounts and passwords to connect to other computers", then logged-out and back in which appeared to have fixed the problem.

Worth giving this a try first, before the more involved steps outlined above.

• Edited by sarfrazulhaque Tuesday, December 24, 2013 3:27 AM Improved instruction highlighting.

Hi,

Many thanks for your posting on this nas drive issue, was helpful in directing me towards the underlying problem. I ran an unnamed auto-tune software on my Windows 8.1 laptop to try to improve performance, after which I could no longer connect to my WD NAS Drive. Googled to your posting on this page and started to follow your instructions.

But before turning-off everything in the "Network and Sharing Centre" -> "Change advanced sharing settings", I noticed under the "Private (current profile)" -> "HomeGroup connections" section was set to "Allow Windows to manage homegroup connections (recommended)" which didn't look right. Changed this to the second option of "Use user accounts and passwords to connect to other computers", then logged-out and back in which appeared to have fixed the problem.

Worth giving this a try first, before the more involved steps outlined above.

• Edited by sarfrazulhaque Tuesday, December 24, 2013 3:27 AM Improved instruction highlighting.

Hi,

Many thanks for your posting on this nas drive issue, was helpful in directing me towards the underlying problem. I ran an unnamed auto-tune software on my Windows 8.1 laptop to try to improve performance, after which I could no longer connect to my WD NAS Drive. Googled to your posting on this page and started to follow your instructions.

But before turning-off everything in the "Network and Sharing Centre" -> "Change advanced sharing settings", I noticed under the "Private (current profile)" -> "HomeGroup connections" section was set to "Allow Windows to manage homegroup connections (recommended)" which didn't look right. Changed this to the second option of "Use user accounts and passwords to connect to other computers", then logged-out and back in which appeared to have fixed the problem.

Worth giving this a try first, before the more involved steps outlined above.

• Edited by sarfrazulhaque Tuesday, December 24, 2013 3:27 AM Improved instruction highlighting.

Worth giving this a try first, before the more involved steps outlined above.

This simple step worked as well. It is definitely worth giving it a go. I'm not entirely sure what the consequences of the setting is.

Michael,

thanks for the hint, it worked. In my case was due to the "jumbo packet" setting. Reset to the standard made everything work again.

Cheers

mmd you're a genius!  Many thanks worked perfect on my d-link NAs-320.

I tried the steps above without success. MY problem is slightly different- Everything WAS working just fine, then windows did an automatic update. Now my mapped drives to a NAS don't work, and when I try to access the server, I get a "windows security" pop up asking for the network credentials. I type in the user name and password and it doesn't accept it. It says "User name or password is incorrect" which is not true... I have played with the registry, credentials manager, and now the above steps, none of which worked.

Have exactly the same problem with my IomegaEZ back up media but this did not solve my issue, my windows backup is now broken because my mapped drive to the NAS is disconnected. Any Solution Microsoft ? this came about when i updated painstakingly to windows 8.1 from the windows store and now its giving me more headaches.

Thanks, Sarfrazulhaque, this has (somewhat to my surprise) worked today on my Medion (Aldi) NAS drive and fully patched Windows 7. I don't understand why my system worked yesterday with the old setting and stopped today. Regardless, changing that setting to "Use User Accounts" from "Allow Windows to manage homegroup connections" has resurrected an otherwise (effectively) dead (unreachable) NAS drive.

This fix my problem

1).  Run GPEdit.msc

2).  Goto  Local Computer Policy -> Windows Settings -> Security Settings -> Local Policies -> Security Options

3) Disable the following options ( arrow) , below

4). Reboot de Machine

Info: http://technet.microsoft.com/en-us/library/ff633425(v=ws.10).aspx

• Edited by Stormbolie Tuesday, May 13, 2014 10:50 AM

This fix my problem

1).  Run GPEdit.msc

2).  Goto  Local Computer Policy -> Windows Settings -> Security Settings -> Local Policies -> Security Options

3) Disable the following options ( arrow) , below

4). Reboot de Machine

Info: http://technet.microsoft.com/en-us/library/ff633425(v=ws.10).aspx

• Edited by Stormbolie Tuesday, May 13, 2014 10:50 AM

This fix my problem

1).  Run GPEdit.msc

2).  Goto  Local Computer Policy -> Windows Settings -> Security Settings -> Local Policies -> Security Options

3) Disable the following options ( arrow) , below

4). Reboot de Machine

Info: http://technet.microsoft.com/en-us/library/ff633425(v=ws.10).aspx

• Edited by Stormbolie Tuesday, May 13, 2014 10:50 AM

This fix my problem

1).  Run GPEdit.msc

2).  Goto  Local Computer Policy -> Windows Settings -> Security Settings -> Local Policies -> Security Options

3) Disable the following options ( arrow) , below

4). Reboot de Machine

Info: http://technet.microsoft.com/en-us/library/ff633425(v=ws.10).aspx

• Edited by Stormbolie Tuesday, May 13, 2014 10:50 AM

I have the same problem but unfortunately nothing here has helped.

I had major problems installing the latest 8.1 update and HAD to do a refresh install of the original 8.1 to get the latest (KB2919355) installed then I get this problem, I can't see other devices in File Explorer or by using the \\device method. Other PC's on the network can be seen but my Synology NAS and Humax HDR only show under media devices when they used to appear under Computers as well.

I notice there was no "Computer Browser" showing in Services and the browser.dll wasn't in the Windows/System32 folder. Copying that over from another Windows 8.1 updated PC didn't help.

The CMD prompt net view no longer works

sfc /scannow doesn't help

Re-installing the network adapters Client for MS network doesn't help

etc etc it's driving me mad!!!

This fix my problem

1).  Run GPEdit.msc

2).  Goto  Local Computer Policy -> Windows Settings -> Security Settings -> Local Policies -> Security Options

3) Disable the following options ( arrow) , below

4). Reboot de Machine

Info: http://technet.microsoft.com/en-us/library/ff633425(v=ws.10).aspx

• Edited by Stormbolie Tuesday, May 13, 2014 10:50 AM

Hi Stormbolie,

Thanks for the tip but unfortunately it didn't work for me. I've tried several combinations of those GPEDIT network settings but none are working for me yet.

At last I found the cause of my problem, during a Windows Refresh some Windows features were turned off, make sure this is enabled:-

Control Panel / Programs and Features / Turn Windows Features On or Off and make sure SMB 1.0/CIFS File Sharing Support is ticked

• Edited by Bazzerby Thursday, May 15, 2014 8:39 AM

At last I found the cause of my problem, during a Windows Refresh some Windows features were turned off, make sure this is enabled:-

Control Panel / Programs and Features / Turn Windows Features On or Off and make sure SMB 1.0/CIFS File Sharing Support is ticked

• Edited by Bazzerby Thursday, May 15, 2014 8:39 AM

At last I found the cause of my problem, during a Windows Refresh some Windows features were turned off, make sure this is enabled:-

Control Panel / Programs and Features / Turn Windows Features On or Off and make sure SMB 1.0/CIFS File Sharing Support is ticked

• Edited by Bazzerby Thursday, May 15, 2014 8:39 AM

At last I found the cause of my problem, during a Windows Refresh some Windows features were turned off, make sure this is enabled:-

Control Panel / Programs and Features / Turn Windows Features On or Off and make sure SMB 1.0/CIFS File Sharing Support is ticked

• Edited by Bazzerby Thursday, May 15, 2014 8:39 AM

At last I found the cause of my problem, during a Windows Refresh some Windows features were turned off, make sure this is enabled:-

Control Panel / Programs and Features / Turn Windows Features On or Off and make sure SMB 1.0/CIFS File Sharing Support is ticked

• Edited by Bazzerby Thursday, May 15, 2014 8:39 AM

Thankyou Thankyou and Thankyou sooooo much. This gave me months of misery and constant windows recovery to get it working again.  I finally succumbed to my agony called in a PC repair guy and after two hours he couldn't fix it.... I saw your post Michael ....and fixed the problem in front of the PC repairman.   He still charged me 1000 yen cheeky bugger.

From: http://social.technet.microsoft.com/Forums/windows/en-US/140eddbc-cf3a-45e3-8bdd-fbb35cad9002/unable-to-connect-to-cifs-share-from-emc-celerra-with-windows-8-rtm?forum=w8itpronetworking

1. Run PowerShell as Administrator

2. Set-SmbClientConfiguration -RequireSecuritySignature 1

Answer Y when prompted to confirm the modification.

3. Set-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Services\LanmanWorkstation\Parameters" RequireSecureNegotiate -Value 0 -Force

This simpler step worked for me as well.  Thanks for the post.  Definitely worth a try before uninstalling and reinstalling components.

Thanks.

>>>>>>>>>>>>>>>>>>>>>>>>>>

ut before turning-off everything in the "Network and Sharing Centre" -> "Change advanced sharing settings", I noticed under the "Private (current profile)" -> "HomeGroup connections" section was set to "Allow Windows to manage homegroup connections (recommended)" which didn't look right. Changed this to the second option of "Use user accounts and passwords to connect to other computers", then logged-out and back in which appeared to have fixed the problem.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Worked perfectly.

• Edited by SJP777 Sunday, July 20, 2014 1:44 AM

>>>>>>>>>>>>>>>>>>>>>>>>>>

ut before turning-off everything in the "Network and Sharing Centre" -> "Change advanced sharing settings", I noticed under the "Private (current profile)" -> "HomeGroup connections" section was set to "Allow Windows to manage homegroup connections (recommended)" which didn't look right. Changed this to the second option of "Use user accounts and passwords to connect to other computers", then logged-out and back in which appeared to have fixed the problem.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Worked perfectly.

• Edited by SJP777 Sunday, July 20, 2014 1:44 AM

>>>>>>>>>>>>>>>>>>>>>>>>>>

ut before turning-off everything in the "Network and Sharing Centre" -> "Change advanced sharing settings", I noticed under the "Private (current profile)" -> "HomeGroup connections" section was set to "Allow Windows to manage homegroup connections (recommended)" which didn't look right. Changed this to the second option of "Use user accounts and passwords to connect to other computers", then logged-out and back in which appeared to have fixed the problem.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Worked perfectly.

• Edited by SJP777 Sunday, July 20, 2014 1:44 AM

>>>>>>>>>>>>>>>>>>>>>>>>>>

ut before turning-off everything in the "Network and Sharing Centre" -> "Change advanced sharing settings", I noticed under the "Private (current profile)" -> "HomeGroup connections" section was set to "Allow Windows to manage homegroup connections (recommended)" which didn't look right. Changed this to the second option of "Use user accounts and passwords to connect to other computers", then logged-out and back in which appeared to have fixed the problem.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Worked perfectly.

• Edited by SJP777 Sunday, July 20, 2014 1:44 AM

>>>>>>>>>>>>>>>>>>>>>>>>>>

ut before turning-off everything in the "Network and Sharing Centre" -> "Change advanced sharing settings", I noticed under the "Private (current profile)" -> "HomeGroup connections" section was set to "Allow Windows to manage homegroup connections (recommended)" which didn't look right. Changed this to the second option of "Use user accounts and passwords to connect to other computers", then logged-out and back in which appeared to have fixed the problem.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Worked perfectly.

• Edited by SJP777 Sunday, July 20, 2014 1:44 AM

Awesome! This has been bugging the crap out of me for a month. Your solution worked perfectly. Thank you very much :)

Thanks! It miraculously fixed my problem!

Thank you SOOOOO much. I was pulling my hair not being able to access my NAS files via Explorer. Followed your instructions and now it works. You saved my day. Thank you!!!

It worked like a charm !

THANK YOU VERY VERY VERY MUCH for posting this !  I was tired of trying everything !

Thanks a ton. Saved my day. Your suggestion worked perfectly.

In fact, first time, Windows 8 Pro did connect to network drives on a linux server samba shares perfectly. But, next day it kept on giving 0x80070035 error. I tried various things like changing workgroup name etc. Nothing worked except solution given above i.e., switching off private and guest/public options in advanced sharing (I did not touch items on all network part), uninstall and reinstall of network adaptor and turning on everything (as was initially).

Incidentally, other suggestions mentioned in comments viz., use different credential and using 40 bit (my try) etc did not work for me.

One more thing. Here while not able to connect to a Linux Samba share, funny part was that I was able to ping the server, connect to Internet through the DSL model on the Linux server etc. but Network map was giving error 0x80070035. Very frustrating it was.

Thanks to micaeldowns for the correct answer to the pesky problem.

This suggestion did not work for me while connecting to samba share on a linux server.

Solved:  I have spent at least 15 hours troubleshooting this problem of Windows 8 not connecting to a NAS that other computers can see.  I tried at least two or three dozen registry hacks, security profile changes, NIC tweaks, reformat & factory reset and many other things. What finally worked was Bazzerby's very simple:

Control Panel / Programs and Features / Turn Windows Features On or Off and make sure SMB 1.0/CIFS File Sharing Support is ticked

THANK YOU.  I had been working off and on for weeks to try and figure out how to solve this problem   Your solution worked the first time.  For me, the problem started when I moved my laptop from an ethernet switch (same one as my two NAS boxes) to another room with wireless only.  All the other laptops in the house continued to work fine, it was just the one that moved from ethernet to wireless.  I hope Microsoft can fix this bug at some point.  Thanks again!

Thankyou!

I couldn't access my NAS shares via one PC this week. Thinking back, I'd updated the Network Driver at the weekend. These steps from the top of the thread worked instantly.

1) Network and Sharing Center - Change Advanced Sharing Settings

Turn everything to OFF on all profiles and options - Save changes and close

Then

2) Device Manager - Network Adapters - Uninstall Ethernet and Wireless adapters - Action, Scan for Hardware Changes to reinstall these devices and close Device Manger.

Then

3) Network and Sharing Center - Change Advanced Sharing Settings - Turn everything to ON for all profiles and options - Save changes and close.

Anyone setting up a NAS for the first time might have the same problem that I found myself with. Client for Microsoft Networks and File and Printer Sharing for Microsoft Networks has to be installed on one the network connections. It will be installed to all network connections automatically.

To make sure you have these items installed Open Network and Sharing Center. Select Change Adaptor Settings. Right click Properties on the network connection you are using. On the Networking tab there should be a list of items installed to the network connection.

If Client for Microsoft Networks and File and Print Sharing for Microsoft Networks are missing from the list, click install and install them. One is in Client and one is in Service I think.

Once the items are installed you should see the NAS. You might need to reboot.

• Edited by cam_joo 7 hours 6 minutes ago Fixed my bad english

Anyone setting up a NAS for the first time might have the same problem that I found myself with. Client for Microsoft Networks and File and Printer Sharing for Microsoft Networks has to be installed on one the network connections. It will be installed to all network connections automatically.

To make sure you have these items installed Open Network and Sharing Center. Select Change Adaptor Settings. Right click Properties on the network connection you are using. On the Networking tab there should be a list of items installed to the network connection.

If Client for Microsoft Networks and File and Print Sharing for Microsoft Networks are missing from the list, click install and install them. One is in Client and one is in Service I think.

Once the items are installed you should see the NAS. You might need to reboot.

• Edited by cam_joo Thursday, February 05, 2015 4:39 AM Fixed my bad english

Anyone setting up a NAS for the first time might have the same problem that I found myself with. Client for Microsoft Networks and File and Printer Sharing for Microsoft Networks has to be installed on one the network connections. It will be installed to all network connections automatically.

To make sure you have these items installed Open Network and Sharing Center. Select Change Adaptor Settings. Right click Properties on the network connection you are using. On the Networking tab there should be a list of items installed to the network connection.

If Client for Microsoft Networks and File and Print Sharing for Microsoft Networks are missing from the list, click install and install them. One is in Client and one is in Service I think.

Once the items are installed you should see the NAS. You might need to reboot.

• Edited by cam_joo Thursday, February 05, 2015 4:39 AM Fixed my bad english

Anyone setting up a NAS for the first time might have the same problem that I found myself with. Client for Microsoft Networks and File and Printer Sharing for Microsoft Networks has to be installed on one the network connections. It will be installed to all network connections automatically.

To make sure you have these items installed Open Network and Sharing Center. Select Change Adaptor Settings. Right click Properties on the network connection you are using. On the Networking tab there should be a list of items installed to the network connection.

If Client for Microsoft Networks and File and Print Sharing for Microsoft Networks are missing from the list, click install and install them. One is in Client and one is in Service I think.

Once the items are installed you should see the NAS. You might need to reboot.

• Edited by cam_joo Thursday, February 05, 2015 4:39 AM Fixed my bad english

Anyone setting up a NAS for the first time might have the same problem that I found myself with. Client for Microsoft Networks and File and Printer Sharing for Microsoft Networks has to be installed on one the network connections. It will be installed to all network connections automatically.

To make sure you have these items installed Open Network and Sharing Center. Select Change Adaptor Settings. Right click Properties on the network connection you are using. On the Networking tab there should be a list of items installed to the network connection.

If Client for Microsoft Networks and File and Print Sharing for Microsoft Networks are missing from the list, click install and install them. One is in Client and one is in Service I think.

Once the items are installed you should see the NAS. You might need to reboot.

• Edited by cam_joo Thursday, February 05, 2015 4:39 AM Fixed my bad english

Anyone setting up a NAS for the first time might have the same problem that I found myself with. Client for Microsoft Networks and File and Printer Sharing for Microsoft Networks has to be installed on one the network connections. It will be installed to all network connections automatically.

To make sure you have these items installed Open Network and Sharing Center. Select Change Adaptor Settings. Right click Properties on the network connection you are using. On the Networking tab there should be a list of items installed to the network connection.

If Client for Microsoft Networks and File and Print Sharing for Microsoft Networks are missing from the list, click install and install them. One is in Client and one is in Service I think.

Once the items are installed you should see the NAS. You might need to reboot.

• Edited by cam_joo Thursday, February 05, 2015 4:39 AM Fixed my bad english

Anyone setting up a NAS for the first time might have the same problem that I found myself with. Client for Microsoft Networks and File and Printer Sharing for Microsoft Networks has to be installed on one the network connections. It will be installed to all network connections automatically.

To make sure you have these items installed Open Network and Sharing Center. Select Change Adaptor Settings. Right click Properties on the network connection you are using. On the Networking tab there should be a list of items installed to the network connection.

If Client for Microsoft Networks and File and Print Sharing for Microsoft Networks are missing from the list, click install and install them. One is in Client and one is in Service I think.

Once the items are installed you should see the NAS. You might need to reboot.

This fixed it for me. I was missing those components on my adapter settings for some reason. I installed Client for Microsoft Networks and it automatically installed File and Printer Sharing for Microsoft Networks as well and restarted computer.

Thank you!

• Edited by Raf1975 18 hours 54 minutes ago

Anyone setting up a NAS for the first time might have the same problem that I found myself with. Client for Microsoft Networks and File and Printer Sharing for Microsoft Networks has to be installed on one the network connections. It will be installed to all network connections automatically.

To make sure you have these items installed Open Network and Sharing Center. Select Change Adaptor Settings. Right click Properties on the network connection you are using. On the Networking tab there should be a list of items installed to the network connection.

If Client for Microsoft Networks and File and Print Sharing for Microsoft Networks are missing from the list, click install and install them. One is in Client and one is in Service I think.

Once the items are installed you should see the NAS. You might need to reboot.

This fixed it for me. I was missing those components on my adapter settings for some reason. I installed Client for Microsoft Networks and it automatically installed File and Printer Sharing for Microsoft Networks as well and restarted computer.

Thank you!

• Edited by Raf1975 Sunday, February 08, 2015 4:51 PM

Anyone setting up a NAS for the first time might have the same problem that I found myself with. Client for Microsoft Networks and File and Printer Sharing for Microsoft Networks has to be installed on one the network connections. It will be installed to all network connections automatically.

To make sure you have these items installed Open Network and Sharing Center. Select Change Adaptor Settings. Right click Properties on the network connection you are using. On the Networking tab there should be a list of items installed to the network connection.

If Client for Microsoft Networks and File and Print Sharing for Microsoft Networks are missing from the list, click install and install them. One is in Client and one is in Service I think.

Once the items are installed you should see the NAS. You might need to reboot.

This fixed it for me. I was missing those components on my adapter settings for some reason. I installed Client for Microsoft Networks and it automatically installed File and Printer Sharing for Microsoft Networks as well and restarted computer.

Thank you!

• Edited by Raf1975 Sunday, February 08, 2015 4:51 PM

Anyone setting up a NAS for the first time might have the same problem that I found myself with. Client for Microsoft Networks and File and Printer Sharing for Microsoft Networks has to be installed on one the network connections. It will be installed to all network connections automatically.

To make sure you have these items installed Open Network and Sharing Center. Select Change Adaptor Settings. Right click Properties on the network connection you are using. On the Networking tab there should be a list of items installed to the network connection.

If Client for Microsoft Networks and File and Print Sharing for Microsoft Networks are missing from the list, click install and install them. One is in Client and one is in Service I think.

Once the items are installed you should see the NAS. You might need to reboot.

This fixed it for me. I was missing those components on my adapter settings for some reason. I installed Client for Microsoft Networks and it automatically installed File and Printer Sharing for Microsoft Networks as well and restarted computer.

Thank you!

• Edited by Raf1975 Sunday, February 08, 2015 4:51 PM

Anyone setting up a NAS for the first time might have the same problem that I found myself with. Client for Microsoft Networks and File and Printer Sharing for Microsoft Networks has to be installed on one the network connections. It will be installed to all network connections automatically.

To make sure you have these items installed Open Network and Sharing Center. Select Change Adaptor Settings. Right click Properties on the network connection you are using. On the Networking tab there should be a list of items installed to the network connection.

If Client for Microsoft Networks and File and Print Sharing for Microsoft Networks are missing from the list, click install and install them. One is in Client and one is in Service I think.

Once the items are installed you should see the NAS. You might need to reboot.

This fixed it for me. I was missing those components on my adapter settings for some reason. I installed Client for Microsoft Networks and it automatically installed File and Printer Sharing for Microsoft Networks as well and restarted computer.

Thank you!

• Edited by Raf1975 Sunday, February 08, 2015 4:51 PM

Anyone setting up a NAS for the first time might have the same problem that I found myself with. Client for Microsoft Networks and File and Printer Sharing for Microsoft Networks has to be installed on one the network connections. It will be installed to all network connections automatically.

To make sure you have these items installed Open Network and Sharing Center. Select Change Adaptor Settings. Right click Properties on the network connection you are using. On the Networking tab there should be a list of items installed to the network connection.

If Client for Microsoft Networks and File and Print Sharing for Microsoft Networks are missing from the list, click install and install them. One is in Client and one is in Service I think.

Once the items are installed you should see the NAS. You might need to reboot.

This fixed it for me. I was missing those components on my adapter settings for some reason. I installed Client for Microsoft Networks and it automatically installed File and Printer Sharing for Microsoft Networks as well and restarted computer.

Thank you!

• Edited by Raf1975 Sunday, February 08, 2015 4:51 PM

Thank you Michael, unbelievable! I spent three days trying to make it to work but all failed, It worked after following your valuable instructions. You saved me, thank you again for your excellent contribution. 

The following worked for me.

In Control panel, change view to small icons so you can see all options.

Select Credential Manager

Click on Windows Credentials button at top of the list

You will now see 3 categories of credentials.

On top:  Windows Credentials.

In the middle:  Certificate Based Credentials

On bottom:  Generic Credentials

I found my NAS in "Generic Credentials" but my NAS is configured for windows based authentication. 

So, I deleted the entry in Generic Credentials and created a new entry in Windows Credentials with my server name (no \\ just the server name) and an ID and Password that I had configured on the NAS.

I presume this causes Windows 8 to send the credentials to the NAS in the same manner it would send to another Windows machine... which my NAS understands as it is configured to emulate windows shared folders.   My mapped drive immediately started working and I'm able to browse via UNC naming in Explorer to shared folders on the NAS.

Prior to discovering this fix, the following workaround was my only option.  not ideal, but could be useful for testing purposes. 

Start, type cmd and run as an administrator.

Type the following: net use \\<nameofyourserver> * /user:administrator

You will be prompted for the NAS administrator password.  after you enter it should say Command executed successfully

Now, type Explore \\<nameofyourserver> and it will launch an explorer window pointing to the root shares of your NAS.

This does appear to be materially different default behavior than in prior versions of windows.  Previously if you just attempted to navigate to a NAS by typing the UNC into the Address window of Windows Explorer, you would get a credentials prompt... save the credentials and it always worked.  Don't save the credentials and it would still work but would prompt you again after logout/reboot/timeout.

In windows 8 it appears to attempt to authenticate via Generic credentials before attempting via Windows credentials.  My NAS apparently responds that is ok... or windows 8 assumes that it is ok... and then I get Win8 permanently attempting to use generic with that network name. 

You can override via net use command... which will force a condition using windows credentials for the Explorer you launch from that command window... or you can fix it in credentials manager by deleting the Generic entry and creating an entry in Windows section.

Now... this doesn't solve the problem if, for security reasons, you prefer to be prompted for credentials when connecting to the NAS.  For that reason I consider this a defect, especially because of the difference compared to how it works in Windows 7 and previous versions including Windows Server products.

Good luck.

Cheers

Jeff

Spent hours trying to fix this until I found your post. Great help. Thanks

oh!

Thank you so much.. This problem was killing me and your instruction nailed it.

Many tnx

Hello,

I have WD My Cloud 3TB. Everything is ok in Windows 7 and 8.1. I just switched to Win10 and there is a problem!

I cannot connect to NAS at all. 

I've tried your command:
net use \\<nameofyourserver> * /user:administrator

Strange things is :
It passed and its visible if I type "net use". Command "Explore" is not present in Win10 - is not recognized as an internal or external command.
I've add drive letter and it passed as well (net use p: \\<nameofyourserver> * /user:administrator) however it is not visible in my disk via explorer. 
But I can access it and control it from cmd but this is not good for daily usage.

I've found articles where this issue has been solved by enforcing communication only to SMB 1.0 (on some other WD NAS products) unfortunately WD MY Cloud dont have that optionon Web GUI. :(

Any help or advice is more than welcomed !

I just installed Windows 10 fresh from ISO after year of running preview.

On preview I did not have any issues browsing ny NAS, but after the fresh install I can not access the file shares at all. I get the errors described above and have tried all solutions without any luck.

Help is very welcome!

Hmm, this fixed my issue:

Don't use PIN, use your Microsoft Account for logon

Tries for hours to get a server to connect with a desktop,Thanks A lot for the post followed the steps and had success with it working turns out that it was a port issue with the firewall. :)

1. Run PowerShell as Administrator

2. Set-SmbClientConfiguration -RequireSecuritySignature 1

Answer Y when prompted to confirm the modification.

3. Set-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Services\LanmanWorkstation\Parameters" RequireSecureNegotiate -Value 0 -Force

This worked for me. Thank you John.Bevan!

In my environment we only had to enter the first powershell command to be able to access CIF shares

At last I found the cause of my problem, during a Windows Refresh some Windows features were turned off, make sure this is enabled:-

Control Panel / Programs and Features / Turn Windows Features On or Off and make sure SMB 1.0/CIFS File Sharing Support is ticked

Thanks Bazzerby!  Finally something worked for me!

Thank you very much!!!

That was it! I had turned on the PIN and both of my NAS disappeared. I logged out, switched to using a password and everything is now visible under NETWORK.

Thank you very much.  I have been fighting with this for days.

Denis

THANKS IT WORKED!! Now I can see my synology nas again!!